Immediate Services

Pinewood Centre of Lakeridge Health: 24hr crisis support
To contact call: 1-888-881-8878
This service can be accessed by people of all ages. It is a crisis line for people who are suffering from immediate addiction and mental health concerns.

Grenfell Ministries Overdose Prevention Line 24/7
To contact call: 1-888-853-8542
This support line can be accessed by people of all ages. It is to ensure the safety of people who are using substances as a method to prevent overdose. One way to ensure safe use is to use with a friend, if that is not available this phone number can be called as a method of using while someone is present to monitor safety.

Brave Be Safe App
This app is available for download on all smartphones. It is used 365 days a year, 7 days a week, 24 hours a day. The purpose of this app is to ensure the safe use of substances and prevent overdoses. There is no charge for this service and no referral necessary.

Project X-Change
To contact call: 905-440-5410
A: 75 Richmond St E., Oshawa
This service can be accessed by people of all ages. Clients are able to attend the main office, in Oshawa, between the hours of 0830-1200 & 1300-160 Monday to Friday.

Harm Reduction Outreach
To contact call: 905-431-6782
This is a Mobile Unit so it has no fixed address.
This service can be accessed by people of all ages. Clients can call the number after the office closes between 1800-2300. The outreach team will attend anywhere within the Durham Region. There is no charge for this service and no referral necessary.

Alcoholics Anonymous
To contact call: 905-728-1020
This service can be accessed by people of all ages. The access to this service is anonymous and there are no requirements to join. There is no charge for this service and no referral necessary. One may find a meeting in their local area by calling the number above or visiting the website.

Al-Anon Alateen
To contact call: 1-888-425-2666
This service can be accessed by anyone who has been affected by a loved one’s alcohol use. The access to this service is anonymous and there are no requirements to join. There is no charge for this service and no referral necessary. One may find a meeting in their local area by calling the number above or visiting the website.

Appointments and Centres

RAAM Clinic – LHO
To contact call: (905) 576-8711 ext. 7226
300 Centre St. S., Oshawa, ON
This service can be accessed by people of all ages. Staff can support with addictions medication and connection to other services. There is no fee for service and all referrals are welcome, including self-referral. Please access by calling the number above, an appointment must be scheduled, no walk-ins.

Pinewood Centre – RWMS & PASS
To contact call: 905-721-4747 ext 1
300 Centre St. S., Oshawa, ON
This service can be accessed by people 16 & up. Staff can support people with Residential Withdrawal Management Services, which is self-referral, clients may access this service by phoning the number above. Staff can support people with Pinewood Addiction Support Services (PASS), which is both self-referral and accepts referrals from other organizations, services can be accessed by calling the number above.

Pinewood Centre Community Treatment
To contact call: 905-721-4747 (listen for the extension of the resource in your area).
This service can be accessed by people of all ages. Staff can support people by completing an intake and booking clients for one-on-one counselling sessions with an appropriate counsellor within their local office. There is no charge for this service and no referral necessary. One can access this service by phone.

Backdoor Mission
To contact call: 905-728-4664
66 Simcoe St S., Oshawa, ON
This service can be accessed by people of all ages. Staff on-site will support clients by connecting them with addictions counselling and providing them with a safe supply. There is no charge for this service and no referral is required. One may access this service in person at the address listed above or by phone.

John Howard Society
To contact call: (905) 579-8482
W: https://johnhoward.on.ca/durham/
A: 75 Richmond St. W., Oshawa – Main Office
This service can be accessed by people of all ages. Staff can support clients by referring clients for addictions counselling and by providing a safe supply. There is no charge for this service and no referral is required. One may access this service by phone.

Carea Community Health Centre
To contact call: (905) 723-0036
115 Grassmere Ave, Oshawa, ON
This service can be accessed by people of all ages. Staff can support clients by providing hepatitis C treatment and harm reduction supplies. There is also an HCV support group that is offered on a bi-weekly basis. There is no charge for this service and no referral is required. One may access this service by phone.

AIDS Committee of Durham
To contact call: (905) 576-1445
115 Simcoe Street S, Oshawa, ON
This service is available to people of all ages. Staff help those who are living with AIDS provide support to young people by giving them information and support around sexual, mental, and physical health. This service is free of charge and there is no referral necessary. One may access this service by phone.

Ontario Addiction Treatment Centre (OATC)
To contact call: 1-877-937-2282
Use the website to find a location near you.
This service can be accessed by people of all ages. Clients are offered Opioid Agonist Treatment, Hepatitis C Treatments, harm reduction supplies and naloxone kits. There is no charge for this service, OAT Treatment can only be accessed through a physician prescription. One may access this service by phone or walk-in.

Kittus, K. (2018). [Two women] [Photograph]. Kumu Art Museum, Tallinn, Estonia. https://unsplash.com/photos/KQfxVDHGCUg